Legal & trust

Terms of Service

Effective date: November 4, 2026

These terms explain the rules for using Rheniva, including its AI-assisted application tools, paid credits, and subscriptions. Please read them alongside our Privacy Policy.

Using Rheniva

Rheniva provides tools to organize career information, analyze job opportunities, and prepare application materials. You are responsible for how you use the service and for reviewing any materials before submitting them to employers.

You must use the service lawfully and must not attempt to interfere with its operation, access another person's account, or misuse its features.

Accounts and your information

You are responsible for providing accurate account information, keeping your sign-in credentials secure, and activity that occurs through your account. Contact us promptly if you believe your account has been accessed without permission.

You are responsible for ensuring you have the right to upload or provide any information you submit, including career history, job descriptions, and other materials. Please do not upload sensitive information that is unnecessary for preparing an application.

AI-generated materials

Rheniva uses AI-assisted features to help generate job analyses, career matches, résumés, cover letters, and related content. AI-generated results may contain mistakes, omissions, or wording that does not accurately reflect your experience.

You must review, edit, and verify all generated materials before using them. Rheniva does not guarantee employment, interviews, offers, or any particular application outcome. You should not represent generated statements as facts unless they are true.

Credits and paid features

Some AI features require application credits. The number of credits included, prices, and applicable generation limits are displayed when you purchase or select a plan. One application credit unlocks the AI-assisted application package for one job application, subject to the feature limits shown in the service.

Pay-as-you-go credits do not expire under the currently advertised plan. Credits included with a monthly subscription expire at the end of the applicable billing period and do not roll over. Purchasing additional credits does not reset generation limits for an application that has already been activated.

We may change prices, plans, or feature limits prospectively. Any applicable changes will be shown before a new purchase or renewal, as required by law.

Subscriptions and cancellation

If you purchase a recurring subscription, you authorize the applicable recurring charge disclosed at checkout until you cancel. Subscription management and cancellation are available through the billing controls provided in your account.

Canceling a subscription prevents future renewal charges after the cancellation takes effect. Unless otherwise stated at checkout or required by law, access to paid subscription benefits continues through the current paid billing period, and partial periods are not automatically prorated or refunded.

Refunds and billing issues

You may request a refund for unused, separately purchased pay-as-you-go credits within 14 days of purchase by emailing rheniva.support@gmail.com. Credits that have been used to activate an application package are generally not refundable.

Subscription payments are generally nonrefundable once a billing period begins, except where required by law. If you encounter a duplicate charge, unauthorized billing, or a technical failure that prevents delivery of a purchased feature, contact us so we can review the issue and, where appropriate, restore a credit or issue a refund.

Nothing in these terms limits any refund or consumer rights that applicable law requires.

Your content and service ownership

You retain whatever rights you have in the career information and other materials you submit. You give Rheniva permission to process that information as needed to provide the features you request, consistent with our Privacy Policy.

Rheniva's software, branding, design, and other service materials remain the property of their respective owners. You may use generated application materials for your own lawful job-search purposes, subject to any third-party rights and applicable law.

Availability and changes

We work to keep Rheniva available, but the service may experience interruptions, errors, maintenance, or changes. We may update, suspend, or discontinue features, subject to applicable law and any obligations associated with purchases already made.

Account suspension and deletion

We may restrict or suspend access when reasonably necessary to address misuse, security risks, or violations of these terms. You can initiate account deletion from your account settings. Deletion and any records retained for legal or operational reasons are described in our Privacy Policy.

Deleting your account may permanently remove your saved career and application information. If you have an active subscription, review your billing status and cancellation options before deleting your account.

Disclaimers and responsibility

Rheniva is a job-application assistance tool, not an employment agency or a guarantee of professional results. To the extent permitted by applicable law, the service is provided without warranties of uninterrupted operation, error-free output, or fitness for a particular job application.

Nothing in these terms excludes rights or remedies that cannot legally be excluded. Any additional limits on liability should be established only after appropriate legal review.

Updates to these terms

We may update these terms as the service evolves. When we publish revisions, we will update the effective date and provide any notice required by applicable law. Your continued use after revised terms take effect may constitute acceptance where permitted by law.

Contact us

For questions about these terms, billing, or refunds, email rheniva.support@gmail.com.